Knowsley Management Services
Legal Practice Management Consultants
New KMS seminar dates and topics for Australia and New Zealand will be listed here for you as they are scheduled throughout the year…
February 2016 “The BigTwo” KMS seminar series
A careful review of all the discussions in the KMS Future Forums in October 2015 confirms that the “BigTwo” topics of interest for lawyers in small-medium firms at present are Practical Pricing and Billing, and Common Sense Marketing…
I have always argued hard that the two are very closely related, with pricing options and profitability significantly freed up by increased demand as a result of effective marketing…
To meet the need for more information and detailed discussion with your peers I have decided to provide a series of seminars addressing The BigTwo in Melbourne, Brisbane and Sydney in February 2016…
Practical Pricing and Billing… increased sophistication is becoming an absolute must for reasonable genuine profit generation.
Clients are all different, and may have many different types of matters. Increased awareness of their real needs and attitudes to value is essential for developing the right pricing responses.
Of course we no longer have the security of Scales in almost all situations, but we should not bemoan that reality because there are multiple opportunities presented for bespoke pricing solutions tailored to individual clients and matters. We can’t afford laziness and short-cuts in pricing.
There is scope for dynamic pricing in the new lawyer-client environment, but the obligation to charge fees that are fair and reasonable (and even proportionate) remains. Dynamic pricing does not mean gouging, and pricing flexibility does not mean discounts that leave no profit.
Marketing has not historically been a strength of many lawyers. Many have tended to treat it with suspicion, potentially a black hole into which they pour money without clear evidence of return. Before the Internet, were firms allocating the right time, money and analytic resources into Common Sense marketing?
Now the Internet has created a whole new world of opportunities. Are firms properly organising to take full advantage…sensibly combining the very new Business Development techniques with what should have been recognised as the tried and true methods. What’s really happening, and what are the traps for all players? Where are the main failures occurring?
The February 2016 “The BigTwo” KMS seminar series in Melbourne, Sydney and Brisbane will see Rob Knowsley leading discussion with small groups of lawyers and law office managers on how to get pricing right in a more and more sophisticated environment, and how to drive more of the right sort of client enquiry to your door, phone or screen…
Experience across more than thirty years has shown Rob that over twenty participants actually restricts discussion, so that the benefits of a having a good cross-section of attendees are lost. Registration of a maximum of twenty will be on a first in-best dressed basis.
Firms will be restricted to having a maximum of three attend to ensure that good cross-section of attendees.
As usual with KMS seminars, sole Principals may elect to join with like-minded peers to benefit from the same savings available for multiple attendees from a single firm. Please email for more information.
Where and When?
Melbourne CBD Tuesday Morning 9th February, 9am-1pm.
Brisbane CBD Wednesday Morning 10th February, 9am-1pm.
Sydney CBD Tuesday Morning 16th February, 9am-1pm.
For a Registration Form please click to generate us an email…
Who should attend?
Partners, Practice Managers, Managing Partners, Office Managers, Associates, and any employed lawyer interested in understanding how to make themselves more valuable to the firm and progress their career…
There will be plenty of time to discuss specific examples, and for me to answer every question you will undoubtedly have…
It will be powerful and beneficial…as usual, for the over 27 years consulting to the Australasian Profession, I fully guarantee it!
Your investment comes with the usual KMS unconditional money-back guarantee…
If you aren’t delighted you attended the session…just e-mail me before the end of the next business day and give me an opportunity to understand why…if I can’t fix things totally for you promptly I will refund your entire investment immediately…so you have absolutely nothing to lose…and lots of extra disposable income and peace of mind to gain from the seminar…key elements in your satisfaction levels for the rest of your practising career!
What do your peers, recent attendees, say about KMS workshops and seminars?
Dear Rob, Thank you for your valuable updates and an insight into the real issues and challenges facing lawyers in Australia. I would much appreciate a follow up at a mutually convenient time. PK Brisbane October 2015
Hi Rob, I recently attended your LIV seminar on practice development. It was brilliant. PD Melbourne
Dear Rob, Thank you for an informative and effective seminar yesterday. I appreciated your straight talking and no BS approach. I will be applying much of what was covered in my practice. Melbourne.
Good morning Rob…Many thanks for yesterday afternoon. I was delegated to attend by my partners to see if you had any new answers to our old problems and you certainly do! I made copious notes and will be in touch after I discuss them with my partners. Thanks again…best wishes XXX. Auckland
Hi Rob…I thoroughly enjoyed yesterday’s seminar and I am looking forward to implementing the key points you highlighted… Auckland Practitioner
Hi Rob… I was very pleased with the return on our ‘investment’ in your seminar and heard much that was helpful and relevant to our firm – all delivered in a clear and straightforward manner. Thank you…Auckland Practitioner
Hi Rob, It was great to meet you at the Auckland seminar yesterday and of course to spend some more time over lunch. XXX and I have agreed that we should immediately subscribe to your newsletter and I have done that already via the website. We have both talked briefly to the staff solicitors in our team regarding various aspects and will put in place as many of the tips as we can over the next few days.
Dear Sir, Many thanks for your very insightful and informative seminar yesterday.
It was a pleasure to attend. Regards T. Brisbane Seminar
“I wanted to send you a quick note to say how much I enjoyed the seminar yesterday! Sydney practitioner
Hi Rob, Thank you for an excellent presentation. As a result of attending your seminar yesterday we have already put together a draft action plan incorporating many of the ideas and systems that you have suggested. We realise that transforming our firm will be a “work in progress” and look forward to working with you in the future. Please forward a copy of your presentation notes. Thanks and Regards. Queensland practitioner
“Thank you for an informative seminar yesterday. Plenty of good ideas for our fee earners to put into practice. I would be grateful if you could email me a copy of the seminar notes.” Melbourne lawyer.
“Hi Rob…I was at Tuesday’s seminar and it was excellent…” Sydney practitioner
Many thanks for a very interesting morning. John has already started to get rid of the time wasters and ‘dogs’ – something I have been trying to get him to do for the last six and half years. Cheers Melbourne Seminar
Dear Mr. Knowsley, I enjoyed your seminar today as I mentioned to you at its conclusion. Could you please forward the notes through to my office. I will contact you shortly to arrange a meeting, possibly in Sydney. Kind Regards Graeme… Managing Partner
“Thank you for your terrific seminar in Melbourne on Thursday morning. I am quite excited about some of the concepts which we discussed”… Melbourne practitioner.
Dear Rob… I am working on my priorities, honed from yesterday’s worthwhile seminar. A few were actioned yesterday! Sydney practitioner.
Your CPD Points…The long-lasting benefits you will obtain from the Seminar will make CPD points pale into insignificance, but if as an additional benefit you want to earn CPD points for this workshop, and the free one-on-one consulting, the relevant State Rules should allow you to claim 4 points for the workshop and 2 points for the ensuing 2 hours consulting training in practice management…The CPD falls within the crucial category of Practice Management and Business Skills.
Your EarlyBird Investment…pay by Friday 11th December 2015…
AUD $345.45 per person…plus GST ($380)…two people $650…plus GST($715)…three people $886.36…plus GST($975)…
Free consulting included…Your investment in the seminar also includes up to two hours free consulting time for the firm with me on the telephone/by email (your choice) over the following six months…
I trust this highly topical and relevant seminar has strong appeal for you, and look forward to seeing you there…
To have a Registration Form sent to you please just click the relevant City link below and send the resulting email…
PS LinkedIn: Excellent Management In The Small Law Firm…For those of you who are members of LinkedIn and not already members of the Group, you may be interested in joining my Discussion Group, Excellent Management in the Small Law Firm
The 260 current members would be delighted to have you on board!
Download Registration Form: KMS Seminar Registration
"The best starting point in bringing the benefit of Rob's experience to your firm is an initial free chat on the phone with one or more principals, to get a good handle on the challenges facing you.."
Partner at Rainey Collins Rob has provided our legal firm with invaluable advice over a number of ye.